Shipping & Returns

Shipping Policy

We ship products across Calgary or across Canada. Generally shipments are sent via Canada Post Expedited as this is a quick and reliable service (1-7 business days) and the cost is reasonable. Shipping costs are estimated upon check-out based on size and weight, however, we may adjust the rate once exact costs are calculated through Canada Post.

In-person pick ups are permitted and encouraged. Please contact us via phone (403-281-5818) or email ( in order to schedule a pick-up.

Return & Exchange Policy

If you are not satisfied with your purchase please let us know as soon as possible. Most items can be returned for exchange or refund as long as the item is unused and in original packaging. Our apologies, but we cannot accept reeds for return due to health reasons.